Stijn vzw is an umbrella organization of service centers supporting people with disabilities and individuals with chronic care needs. To modernize its IT infrastructure, Stijn vzw selected Agisko through the Shield frame agreement, based on Agisko's expertise, strong references, and technological maturity in the field of hyperconverged infrastructure.
Listening first, then looking further
From the outset, Agisko impressed Stijn vzw with a thorough analysis of the existing environment and a clear understanding of the organization's expectations.
"Their willingness to look beyond the initial project scope stood out," says Lambert Bollen, ICT Manager at Stijn vzw.
He continues: "Agisko truly listened to our needs and identified valuable opportunities for Stijn vzw, even when these were not directly part of the project. They actively explored how they could add value to our organization, which exceeded our expectations."
Guided support from design to daily operations
Lambert highlights that Agisko provided excellent support throughout the entire journey. It starts from designing the new architecture to delivering effective operational assistance and managing the new environment.
"They guided every step of the project with careful project management, short communication lines, and a pragmatic approach," says Lambert. "Agisko's support gave us full confidence that we chose the right partner."
A managed operations model built around Stijn vzw's needs
To ensure 24/7 operational continuity, Stijn vzw entered into a managed operations model with Agisko.
"To relieve our internal IT team, management tasks were thoughtfully divided between our team and Agisko's specialists. We had the freedom to decide which responsibilities we wanted to keep internally and which we preferred to entrust to Agisko".
"The managed operations agreement was tailored to our needs, and we are very satisfied with the collaboration. Agisko responds proactively, adequately, and professionally to our requirements."
A trusted, future-proof partner
Stijn vzw considers Agisko a trusted, expert, and future-proof infrastructure partner; one that delivers both technological excellence and genuine added value.