Unless there is a different written stipulation, these conditions, without derogation, are applicable to the entire relationship between Agisko and its customer. Possible conditions drawn up by the client are not binding to Agisko.
Offers and/or proposals have a validity of 10 days, unless stated differently. Prices are for performances on working days between 8:30 am and 5:30 pm, unless stated differently. Prices are excl. VAT and excl. travel costs outside Belgium.
Consultancy days/hours bought in a bundle and paid upfront or not, are valid for maximum 2 years, unless stated differently. Unless stated differently, a minimum of 8 hours of consultancy is charged for on-site work. Unless stated differently, a minimum of 1 hour of consultancy is charged for remote work.
Delivery is made at the client, costs and risks are for the client, barring a different agreement in writing. All taxes, fees and similar costs levied by the public authorities are payable by the client. The delivery term is indicative, yet not binding. Not observing this term cannot lead to price reduction, annulment of the order or compensation for damages.
Changes to the planned activities are free of charge for up to 2 weeks prior to the start of the activity. Beyond that point, changes to the planning can be invoiced according to following rules: changes up to 1 week prior to the activity are invoiced at 50% of the activity cost, thereafter at 100%.
Complaints concerning invoices or delivery are only considered if made within seven days from the invoice date, or the date of the alleged failure to fulfil obligations respectively, by registered letter to Agisko.
Invoices are payable within 30 days after the invoice date at Agisko’s head office, without the right of compensation, deduction or suspension. Drawing or accepting bills of exchange or promissory notes are not detrimental to the aforementioned.
In case of failed payment on the expiration date of the invoice, the amount due is raised, legally and without preceding summons, with an interest on arrears of 1% per month. Each month started counts as a complete month.
Furthermore, a presumptive compensation of 10% with a minimum of EUR 500 will be imposed, or, chosen by the creditor, a compensation for all collection costs caused by the late payment, including lawyer fees and costs.
Failed payment, even partial, on the expiration date of the invoice, leads to all other non-expired invoices being immediately claimable.
In case of collection by Agisko of outstanding amounts due, all costs will be redressed.
Delivered merchandise remains property of Agisko until the complete purchase price (capital sum, costs and interest) is paid. However, the client is at risk from delivery.
Barring legally binding derogations, Agisko will have rights of lien regarding all goods owed to the client that Agisko keeps in portfolio and this until all amounts due are paid from the client’s part.
If the client does not follow one or multiple engagements resulting from the agreement and/or does not pay the invoice fully within 15 days after summons, Agisko holds the right to, by common letter and without prior formal notice, declare all agreements with the client cancelled borne by the client. If the agreement is completely or partly cancelled borne by the client, the already performed activities, supplied goods,… as well as all costs made will be invoiced. The client cannot hold Agisko liable for any damages resulting from the cancellation of the agreement.
The court of the district of Antwerp is exclusively authorized to take note of all disputes resulting from this agreement.
With regard to the disputes concerning the payment of invoices it is nevertheless agreed, with exclusive benefit to the service provider, that it may summon the opposite party either to the court of the district of Antwerp or to the court of the opposite party.
Belgian law is exclusively applicable to the legal relations between parties.